Episode #373: Turning Customers into Fans with David Meerman Scott

David Meerman Scott is an internationally acclaimed business strategist, entrepreneur, advisor to emerging companies, and public speaker.

He is the Wall Street Journal bestselling author of ten previous books, including The New Rules of Marketing & PR, Marketing Lessons from the Grateful Dead, and The New Rules of Sales & Service.

His latest books, Fanocracy: Turning Fans into Customers and Customers into Fans, unpacks how some brands attract word-of-mouth buzz and radical devotion around products as everyday as car insurance, b2b software, and underwear. They embody the most powerful marketing force in the world: die-hard fans. The book has been endorsed by the likes of Seth Godin and its foreword was written by Tony Robbins.

We discussed:

1)     The difference between a fan and a customer

2)     How neuroscience plays a significant role when it comes to turning people into fans

3)     How to build your tribe, even if you’re a completely virtual company

We explore examples of fandom ranging from companies such as Me Undies, Hagerty Insurance, Microsoft, through to the Grateful Dead, Iron Maiden and Radiohead, so strap yourself in for a conversation on how to build your tribe of devoted fans.

Show Notes:

Amazon: https://www.amazon.com/Fanocracy-Turning-Fans-into-Customers/dp/0593084004 [1]

Audiobook: https://www.audible.com.au/pd/Fanocracy-Audiobook/0593148517

Web: Fanocracy.com | Davidmeermanscott.com

Twitter: @dmscott

----------

Listen to Future Squared on Apple Podcasts  goo.gl/sMnEa0

Also available on: Spotify, Google Podcasts, TuneIn, Stitcher and Soundcloud

Twitter: www.twitter.com/steveglaveski

Instagram: www.instagram.com/@thesteveglaveski

Future Squared: www.futuresquared.xyz

Steve Glaveski: www.steveglaveski.com

Medium: www.medium.com/@steveglaveski

Steve's book: www.employeetoentrepreneur.io

NEW Facebook group: www.facebook.com/groups/futuresquared/

Watch on YouTube: https://bit.ly/2N77FLx

GET COACHED BY LUCAS:

https://www.ergogenic.health/product/coaching

Posted 
March 6, 2020
 in 

FOLLOW US ON SOCIAL

Discussions

MORE FROM

Steve Glaveski

Future Squared

RELATED

Episode #400: From Fijian Refugee to Billion Dollar Supplement Empire with Izhar Basha

Episode #398: Reviving a 200-Year-Old Whisky Distillery with David Prior

10 Laws of Nature Every Entrepreneur Needs to Know

Episode 107: Beating Depression With Ketamine: An Expert Discussion With Dr. Michael Miletic

Episode 85: Ketones - All You Need To Know: With Joe Rogister

410: The Sh*t They Never Taught You with Adam Jones and Adam Ashton