Episode #76: Fast Fix Friday on Why You Should Stop Digitising Broken Processes
Listen on iTunes: goo.gl/sMnEa0
Many large organisations are guilty of taking old, oftentimes broken, processes born out of 20th Century necessity and digitising them. Such pursuits are internally heralded as shining example of innovation and digital transformation. However, this usually amounts to little more than expensive and at best incremental improvements.